Serviço de reparação ZEISS

Miras de observação

Dear Customers,

In the light of the current circumstances, we all share the overarching aim to protect the safety and health of our customers, employees and their families to provide our share to flatten the pandemic curve. Accordingly ZEISS initiated some adjustments in the operations that are affecting our service business. Please understand that our current response and repair times are longer due to this activities. We’re doing our best to serve you best possible during these times.

We repair our entire current product portfolio as well as a large selection of historical products. If your product is not listed in the form below or you are unsure, please contact our customer service.

The fastest service can be obtained directly from ZEISS directly via the form below. If you need service, you can also contact your local ZEISS dealer.



In order to take advantage of the ZEISS manufacturer's warranty, a proof of purchase of your product is absolutely necessary. Please upload proof of purchase in the form below or attach proof of purchase to your product.


Dear Customers,

In the light of the current circumstances, we all share the overarching aim to protect the safety and health of our customers, employees and their families to provide our share to flatten the pandemic curve. Accordingly ZEISS initiated some adjustments in the operations that are affecting our service business. Please understand that our current response and repair times are longer due to this activities. We’re doing our best to serve you best possible during these times.

Para garantir que o seu produto lhe é devolvido da forma mais rápida e conveniente possível, por favor siga as instruções:


  • Preencha o seguinte formulário de reparação.
  • Imprima o e-mail de confirmação.
  • Assine o formulário de reparação, anexe-o ao seu produto e entre em contacto com um revendedor ZEISS perto de si para dar seguimento ao processamento.
  • Se tiver alguma dúvida antes de enviar o seu produto ZEISS, por favor utilize primeiro o Formulário de Atendimento ao Cliente.
  • Ao preencher o formulário, por favor tenha em atenção que, infelizmente, só são possíveis informações em inglês.

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What happens, when I sent the product?

We will then thoroughly examine your product. You will receive a cost estimate about the expected costs and can decide if we should do the work or not. We will inform you if the option exists to replace your product or offer you a new product with a surcharge. We will begin as soon as you tell us to do so.

By the way: we often make minor repairs free of charge. In such cases, you will receive your serviced product instead of the cost estimate.