Serviço de reparação ZEISS

Binóculos

Dear Customers,

Due to an exceptionally high demand, there is currently a longer than usual waiting period for our repair service for riflescopes, binoculars and spotting scopes.

Our highly committed and fully staffed team has taken a number of measures to return to our normal short turnaround times for repairs and spare parts.

Your patience and understanding are truly appreciated. Thank you for your continued patronage.

Your ZEISS Service Team

We repair our entire current product portfolio as well as a large selection of historical products. If your product is not listed in the form below or you are unsure, please contact our customer service.

The fastest service can be obtained directly from ZEISS directly via the form below. If you need service, you can also contact your local ZEISS dealer.



In order to take advantage of the ZEISS manufacturer's warranty, a proof of purchase of your product is absolutely necessary. Please upload proof of purchase in the form below or attach proof of purchase to your product.


Dear Customers,

Due to an exceptionally high demand, there is currently a longer than usual waiting period for our repair service for riflescopes, binoculars and spotting scopes.

Our highly committed and fully staffed team has taken a number of measures to return to our normal short turnaround times for repairs and spare parts.

Your patience and understanding are truly appreciated. Thank you for your continued patronage.

Your ZEISS Service Team

Para garantir que o seu produto lhe é devolvido da forma mais rápida e conveniente possível, por favor siga as instruções:


  • Preencha o seguinte formulário de reparação.
  • Imprima o e-mail de confirmação.
  • Assine o formulário de reparação, anexe-o ao seu produto e entre em contacto com um revendedor ZEISS perto de si para dar seguimento ao processamento.
  • Se tiver alguma dúvida antes de enviar o seu produto ZEISS, por favor utilize primeiro o Formulário de Atendimento ao Cliente.
  • Ao preencher o formulário, por favor tenha em atenção que, infelizmente, só são possíveis informações em inglês.

Unable to load form.
Unable to load form.

What happens, when I sent the product?

We will then thoroughly examine your product. You will receive a cost estimate about the expected costs and can decide if we should do the work or not. We will inform you if the option exists to replace your product or offer you a new product with a surcharge. We will begin as soon as you tell us to do so.

By the way: we often make minor repairs free of charge. In such cases, you will receive your serviced product instead of the cost estimate.