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Questions & Answers

Here you will get first hand information about...

  • Questions and answers in relation to your binoculars - from eyepieces for people who wear glasses to focussing mechanisms.
  • Useful answers in relation to your Victory DiaScope, Dialyt etc.
  • Other things about our optics and the company Carl Zeiss that may interest you.

 

Binoculars

First hand information.

 

Common

Pfeil

Are there also leather carrying straps for the binoculars?

No, leather carrying straps are not currently included in the range of goods supplied. The Air Cell comfort strap is very comfortable for binoculars with a lens diameter of 30 mm or more. It has an air cushion, a wide contact surface and is produced to a very high quality.

VICTORY SF

Pfeil

What is the main difference between the VICTORY HT and VICTORY SF models?

The VICTORY HT models are the brightest premium binoculars in the world. Light transmittance values of
95% make them unrivalled during difficult lighting conditions. The SF binoculars convince through extremely wide fields of view and perfect ergonomics, which give you the perfect conditions when out in the great outdoors.

Pfeil

Do these models still have the ZEISS T* multi-layer coating?

All VICTORY models have a T* multi-layer coating on every surface that is subjected to air. A technology, which enables high light transmittance. In contrast to the older models, the "T*" is not part of the product name anymore.

Pfeil

Is there a connection between field-flaltener lenses and distortion?

A field-flattener lens enables an equal field of view, so that also the image border is sharp without focusing. This lens function is not subject to distortion, because also the VICTORY SF models have a moderate and tried and tested distortion. The field of view is calm and has a natural viewing effect.

VICTORY HT

Pfeil

How much brighter are the new Victory HT binoculars compared to the CONQUEST HD binoculars and can I really see the difference?

Some 30 years after ZEISS broke through the 90% transmission threshold in the design of its binoculars and riflescopes, its new optical concept, combined with the innovative high transmission (HT) lenses from SCHOTT have now achieved unrivalled transmission values of up to 95% and more – which is around 3-10% better than the nearest rival.The difference to the existing CONQUEST HD range is just a few percentage points in terms of transmission, but is clearly visible in the final moments of light.

Pfeil

What is the difference between FL, HD, HT and ED?

ED = Extra low Dispersion = low chromatic aberrations

HD = High Definition. HD is not a type of lens. Instead it describes the result of the ED lenses: very good resolution

FL = Fluoride Lenses; a special, high-quality sub-category of the ED lenses

HT = High Transmission = lenses by Schott with very good transmission properties.

We use HT in the sense of a complete HT concept: binoculars that are based on the FL binoculars but which have extremely high levels of light transmission. VICTORY HT binoculars also have FL and HT lenses.

Victory FL

Pfeil

The eyecups on my Victory FL binoculars are damaged. Can I replace them?

The eyecups can be replaced without any problems – simply continue to rotate them carefully, once the eyecups have been rotated out fully. Our customer service team will be happy to send you replacements free of charge.

Pfeil

Why is polycarbonate used for the housing of the Victory FL binoculars?

The advantage of the housing material used is that it reacts flexibly to impacts and temperature fluctuations. It is nevertheless extremely sturdy and very light.

Victory Compact

Pfeil

Why is the joint of the Victory Compact asymmetrical?

The asymmetrical joint allows the Victory Compact to be folded very easily into the smallest of spaces, even with only one hand.

CONQUEST HD

Pfeil

When will the CONQUEST HD 56 binoculars be available?

The start of delivery is scheduled for April 2014.

Pfeil

Which models will be available?

The CONQUEST HD binoculars will be available in the 8x42, 10x42, 8x32 and 10x32 configurations. The models 8x56, 10x56 and 15x56 will be presumably available from April 2014.

Pfeil

Will the Conquest line of binoculars still be available?

The Conquest binoculars (all models without HD) will not be available anymore. Excepted are the Conquest Compact binoculars. They will still be available in addition to the CONQUEST HD.

Conquest

Pfeil

The eyecups on my Conquest binoculars are damaged. Can I replace them?

The eyecups cannot be completely replaced, but we can change the rubber covering at our premises. Please send the binoculars with a corresponding note to our customer service team.

Conquest Compact

Pfeil

The sliding eyecups on my Conquest Compact binoculars are damaged. What should I do?

Please send the binoculars to our customer service team. We will then be happy to replace the sliding eyecups.

Victory RF

Pfeil

How far can I measure with the Victory Rangefinder?

Measurement can be carried out with the Victory Rangefinder up to a distance of 1,200 metres.

Pfeil

The eyecups on my Victory RF binoculars are damaged. Can I replace them?

The eyecups can be replaced without any problems – simply continue to rotate them carefully once the eyecups have been rotated out fully. Our customer service team will be happy to send you replacements free of charge.

Pfeil

I already own high-quality binoculars, however without an integrated rangefinder. I don't want to dispense with my current binoculars for the sake of an integrated solution.

The Victory Pocket Rangefinder is an alternative to the Victory Rangefinder binoculars with fully-integrated range finding capability. This monocular rangefinder also has the Ballistic Information System BIS® and is very compact. This way, the Victory 8 x 26 T* PRF can be easily carried in addition to high-quality binoculars (such as the Victory FL or VICTORY HT).

Pfeil

Can I use a different battery?

Please use only type CR 2 lithium batteries. We recommend that you only use high-quality branded batteries. A new battery is sufficient for more than 2000 measurements at 20 °C.

Victory PRF

Pfeil

How far can I measure with the Victory Pocket Rangefinder?

The measurement of the Victory PRF is over a distance of 10 to 1,200 metres.

Pfeil

The eyecups on my Victory PRF are damaged. Can I replace them?

The eyecups cannot be completely replaced, but we can change the rubber covering at our premises. Please send the binoculars with a corresponding note to our customer service team.

Pfeil

Can I use a different battery?

Please use only type CR 2 lithium batteries. We recommend that you only use high-quality branded batteries. A new battery is sufficient for more than 2000 measurements at 20 °C.

Dialyt 8x56

Pfeil

The eyecups on my Dialyt binoculars are damaged. Can I replace them?

The eyecups can be replaced without any problems. Our customer service team will be happy to send you replacements free of charge. Please state the serial number of your binoculars, because there are different types.

Marine 7x50

Pfeil

Can the metal of the glasses affect a compass?

No, the housing material (aluminium) has been especially selected so that compasses are not affected.

Pfeil

The eyecups on my Marine binoculars are damaged. Can I replace them?

The eyecups can be replaced without any problems. Our customer service team will be happy to send you replacements free of charge. Please state the serial number of your binoculars, because there are different types.

20x60 S

Pfeil

The 20x60 T* S has an unusually high twilight factor. Does that mean that it is particularly suitable for use in twilight?

The 20x60 T* S does have a large lens diameter, however its suitability for use in twilight is limited due to the high magnification. A Victory 8 x 56 T* FL, for example, would be better suited for use in twilight conditions.

By the way: The twilight factor alone is not an indication of the suitability for use in twilight conditions. A large eye relief and of course - in addition to the purely numerical sizes - the actual performance of binoculars, in terms of image sharpness, transmission and contrast reproduction is more important.

Monoculars

Pfeil

I want to use the Mono 3x12 T* on my ZEISS binoculars as an intensifier. Is there a universal adapter?

There are different adapters to ensure a secure connection – for the Victory FL/RF, VICTORY HT, CONQUEST HD, Conquest 30/45, Conquest 40/50/56 and for the Dialyt 8x56 GA T*. Please therefore state the binoculars you would like to use with the Mono 3x12 T* when placing your order.

Victory NV

Pfeil

What changes have been made to the previous night vision device?

The reticle to estimate distance is new. This can also be used to support the dioptre adjustment. Furthermore, the outer glass surfaces are now also coated with the LotuTec® protective coating.

Pfeil

Is it now ROHS-compliant?

The night vision device naturally – like all other Carl Zeiss products – conforms to all legal requirements. This applies for ROHS guidelines just as it does for CE.

Pfeil

Will it damage the tube if the Victory NV is held in the light or if the protective cap is not used during the day?

No, the tube will not be damaged immediately. However, contact with light should be avoided, because this may cause the lifecycle of the intensifier tube to be reduced.

Did you get a satisfactory answer to your question? If not, our experts will be happy to help you further. Simply send us a question by e-mail. You can find many more questions and answers in the Service & Support section.

Spotting Scopes

First hand information.

 

Victory DiaScope

Pfeil

How does the Dual Speed Focus work?

The Dual Speed Focus combines two focussing speeds in one knob. If you rotate the knob to the left or right, you will feel a little resistance in the outer areas. Within this area, you are in fine mode.
If you rotate through this resistance, you are in coarse mode. As soon as you change the direction in coarse mode, you are in fine mode again. Try this principle a few times. It is very easy and can be operated quickly and intuitively.

Pfeil

Can the old eyepieces be converted to the safety catch mechanism?

This is unfortunately not possible at a reasonable cost, because the mechanical dimensions of the eyepiece would have to be changed for the safety catch.
The spotting scope body of the old Victory Diascope can also not be converted to use the safety catch.

Pfeil

Can the old carrying cases continue to be used with the new DiaScope spotting scopes?

The old carrying cases cannot be used with the new spotting scopes. New carrying cases with an excellent fit and functionality are available for the new Victory DiaScope.

Pfeil

I would like the new Vario eyepiece D 15-56x/20-75x, but have the older Victory Diascope model. Does this fit together?

Yes, the new eyepieces are also compatible with the old Diascope generation. Only the eyepiece safety catch does not work then.

Pfeil

How can I distinguish the new eyepieces from the previous models?

You can recognise the new eyepieces from the "D" suffix in the product description.

Pfeil

Can I continue to use my previous eyepieces?

Yes, but without a safety catch.

Dialyt

Pfeil

What is the transmission of the Dialyt spotting scope in comparison to the DiaScope models?

It is not possible to compare the Dialyt and DiaScope, because the devices are in different classes: The DiaScope has been designed for the best viewing experience without compromise and offers a range of interchangeable eyepieces for all applications. The Dialyt, in contrast, is reduced to the basics in order to be used quickly - even in adverse conditions - and to quickly recognise fine details at a great distance. The Dialyt is therefore for identification and not for visual experience. Compact dimensions, low weight, maximum robustness and not least an acceptable price - these are the Dialyt qualities. Both devices offer extremely high transmission values for their respective class.

Did you get a satisfactory answer to your question? If not, our experts will be happy to help you further. Simply send us a question by e-mail. You can find many more questions and answers in the Service & Support section.

Common

First hand information.

 

Pfeil

What do ZEISS binoculars or spotting scopes cost?

Due to different international cost and tax structures, we do not publish any national price lists on the internet. We would be happy to send you a price list on request.

Pfeil

Where can I find an explanation of specialist terms relating to sports optics products?

Many terms are explained in our Optics ABC. If the term that you are looking for is not in there, we will be happy to answer any questions you may have.

Pfeil

What do the abbreviations mean?

Meaning of the abbreviations

 

FL
Binoculars or spotting scopes with glasses that contain fluoride (FL) for sharper, higher contrast images with significantly reduced chromatic aberrations; Fluoride Lenses; a special, high-quality sub-category of the ED lenses

 

GA
Previously used to designate Dialyt binoculars with rubber armour

 

T*
ZEISS T* Multi-layer coating for extremely high transmission and low reflex susceptibility

 

MC
ZEISS Multi-layer coating (multi coating)

 

P / P*
Phase correction coating on the roof prisms, which provide a higher resolution of the finest detail structures. All ZEISS binoculars with roof prisms use this coating

 

B
Previously used to designate binoculars that can be worn by people who wear glasses.
Now all ZEISS binoculars and spotting scope eyepieces are suitable for people who wear glasses, so the "B" designation is no longer used

 

S
Binoculars with mechanical image stabilisation

 

ED
Extra low Dispersion = low chromatic aberrations

 

HD
High Definition. HD is not a type of lens. Instead it describes the result of the ED lenses: very good resolution

 

HT
High Transmission = lenses by Schott with very good transmission properties.

 

SF

Smart Focus = Conventional binoculars require the focusing wheel to be turned 2.5 times in order to switch from the close focus to the maximum observation distance. The VICTORY SF only requires the wheel to be turned 1.8 times.

Pfeil

Can I have LotuTec® retrofitted to my binoculars?

The coating of external lenses with LotuTec® is a highly complex process that takes place during the production process. Subsequent coating is not possible.

Pfeil

When should I send in my binoculars or spotting scope?

Small damage that may appear innocuous may have undesirable side effects – for example, a tiny dent in a binocular caused by a hard knock. At first, the functionality of the binocular seems to be unaffected, but in many cases the damaged object can no longer be guaranteed to be 100 percent waterproof. That means – even with a waterproof housing, moisture may seep through. The result of that small dent: lenses could steam up internally.

Pfeil

How long do I have to wait for my product to come back from the repair service?

Klaus Felgenhauer, Head of Customer Service in Wetzlar, is constantly working to cut repair times: “In the last five years we have completely restructured our customer service operations. While waiting times used to be considerably longer, today we get all repairs done in an average of six working days – depending on the complexity, age and type of product. This does not take delivery times into account. In 80 per cent of cases we are now even managing an average processing time of maximum five working days.”

Pfeil

What do I need to do if I want my ZEISS binoculars or spotting scope to be checked over?

You could either send us your product directly or you could arrange it all via your dealer or gunsmith. Where possible please remember to include your warranty card or proof of purchase. This helps us to determine the warranty period. It is important to include a brief description of the repair that needs to be carried out. The best way to use our Repair Form and our instructions on the page of the Customer Service.

 


 

 

Did you get a satisfactory answer to your question? If not, our experts will be happy to help you further. Simply send us a question by e-mail. You can find many more questions and answers in the Service & Support section.

 

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